SAFETY IS AIRSPRINT’S FIRST AND MOST IMPORTANT VALUE—NOTHING IS MORE IMPORTANT.
We're dedicated to getting you where you want to go.
We're dedicated to getting you there smoothly and comfortably. But most of all, we're dedicated to getting you there safely with Canada’s largest and North America’s newest fleet of fractional aircraft.
At AirSprint, our Safety Management System, initiated in 2007, exceeds Transport Canada’s requirements. Today, it is supported by formal policies, processes, proprietary data, and expert professionals to ensure a structured safety environment, providing the assurance you require for every flight.
You'll be pleased to know that fractional aviation has one of the best safety records in the aviation industry, and AirSprint is an industry leader. We treat every flight as an opportunity to demonstrate and improve our exemplary level of safety.
OUR SAFETY MANAGEMENT SYSTEM IN ACTION
Before Your Flight
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Book Your Flight
You can book your flight via the AirSprint mobile app, online portal, or through a dedicated Personal Flight Concierge (PFC) from our Owner Services team. This flexibility ensures you can schedule your travel quickly and conveniently, using the method that best suits your needs. A professional, full-time, 24/7, Owner-focused team ensures that the Operations team specializing in planning, maintaining, or operating the flight can focus exclusively on their safety-related tasks.
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Flight Planning
Flight Supporters review your flight's route, specific weather information, and potential restrictions that could cause delays. Advanced technology is used to identify operational challenges, weather, and runway conditions, allowing us to optimize your flight path and minimize any potential disruptions or safety hazards.
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Crew Assignment
Our Operations Control team selects a flight crew based on their qualifications, duty, and rest time. We approach each flight individually, considering the flights before and after yours to ensure your crew is the best-suited and well-rested for your journey. Unlike many alternatives, all AirSprint pilots are full-time employees trained above and beyond Transport Canada’s requirements. Two pilots (Captain and First Officer) operate all aircraft, and AirSprint employs five pilots per aircraft, resulting in an average annual flight time of half that of airline pilots.
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Aircraft Maintenance
With a Transport Canada Approved Maintenance Organization (AMO 64-02) designation, our experienced Maintenance team ensures the airworthiness of your aircraft. This expertise involves thorough checks and regular maintenance to ensure that every aspect of the aircraft is in optimal condition, providing you with a safe and reliable flight experience.
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24/7 Duty Pilots
Duty Pilots are available 24/7 to assist flight crews with operational challenges, support, and guidance as they prepare for your flight. This continuous support network ensures that any issues can be addressed promptly, maintaining the highest safety and efficiency standards throughout your journey.
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Pre-Flight Procedures
Your Captain and First Officer conduct a detailed review of all aspects of your flight prior to your departure, including a safety briefing for your flight and a thorough pre-flight aircraft inspection before takeoff. This comprehensive review ensures that potential issues are addressed before departure, providing peace-of-mind for a secure and smooth flight.
During Your Flight
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Flight Tracking
Our dedicated Flight Followers monitor your aircraft from takeoff to landing, ensuring maximum safety and efficiency. Real-time tracking enables an immediate response to any potential issues.
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In-Flight Weather and Airport Monitoring
Your flight crew continuously monitors weather and airport conditions using advanced Wi-Fi technology and satellite-based weather feeds directly to your aircraft. This allows crews to anticipate and respond to any changes or concerns, ensuring your flight operates smoothly and safely under all conditions.
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Ground Support
Maintenance Coordinators and Duty Pilots are experts in their fields and our operations. Your flight crew has access to this experienced support team on the ground 24/7, who are ready to assist and guide them through any technical requirements or challenges that may arise.
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In-Flight Maintenance Tracking/Documentation
Our advanced fleet enables in-flight maintenance analysis of potential issues through automated real-time alerts and digital crew reporting from onboard maintenance reporting systems. This oversight and direct connectivity with your flight crew allow our Maintenance team to analyze aircraft system data, quickly determine solutions, and ensure your journey remains safe and efficient.
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First Aid Training
While the pilots' primary responsibility is ensuring the safety of the flight, our First Officers are also trained in first aid. This training equips them to assist with in-flight medical emergencies, providing all passengers an added layer of safety and peace-of-mind.
After Your Flight
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Landing Confirmation
Once your aircraft has safely landed at your destination, your Captain and First Officer confirm this with our Operations Control team. This ensures that everyone is aware of the aircraft's status and allows for proper coordination of any follow-up actions.
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Flight Time Reporting
Your Captain and First Officer report the exact landing time to track duty and flight hours accurately. This documentation helps maintain precise records for compliance, scheduling, and aircraft maintenance planning.
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Post-Flight Inspection and Debrief
Your Captain and First Officer conduct a comprehensive post-flight safety inspection and debrief. This involves checking the aircraft for any issues and discussing the flight details to ensure that all safety protocols were followed and to address any potential concerns.
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Maintenance Reporting
Any abnormalities discovered during your flight or post-flight inspection are immediately reported to the Maintenance team for assessment. This documentation ensures that any issues are addressed promptly, maintaining the aircraft's safety and reliability for future flights.
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Flight Data Monitoring
Recorded flight data parameters are processed and analyzed following the flight. The Safety team reviews any deviations in the expected profile or safety-related events to identify areas for improvement.
Our Safety Values
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TechnologyOur fractional aircraft are appreciated for their comfort, design, docile handling characteristics and the latest in jet engine technology and flight guidance systems.
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Safety Management System
Our “system to improve the system” identifies opportunities for improvement through a non-punitive reporting system, front-line personnel incident reports, internal audits, Quality Assurance (QA) programs, and Line and Ground Operations Safety Assessments (LOSA/GOSA). In addition, AirSprint’s Flight Data Monitoring (FDM) program monitors all flights for proactive safety identification.
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Culture
Our culture maintains the delicate balance between confidence in the ability of our people and aircraft to complete their missions, while remaining constantly vigilant in assessing and responding to risk. We strive to hire and develop the best at AirSprint.
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Standardization
AirSprint’s pursuit of safety focuses on a highly disciplined approach to process and procedure to ensure we can consistently attain our customer service and safety objectives.
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Training
Flying jet aircraft is a high performance task. Our pilot training programs exceed regulatory requirements including a combination of company instruction, FlightSafety ground school and flight simulation.
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Aircraft Maintenance
AirSprint is a Transport Canada Approved Aircraft Maintenance Organization, with full-time certified Aircraft Maintenance Engineers on staff to ensure the highest standard of aircraft reliability and safety.
OUR TRAINING AND SAFETY STANDARDS
Standardized Training: : We provide training for our growing team of 180+ full-time pilots that match the rigour of major airlines, ensuring consistent and high-quality instruction.
Continuous Learning Program: Pilots participate in an ongoing learning program that reviews operational and safety information throughout the year. This ensures they are up-to-date with the latest procedures and best practices.
Annual Simulator Training: All flight crew undergo annual recurrent simulator training. This hands-on practice helps pilots stay sharp and prepared for any in-flight scenario.
Type-Rated Expertise: Each pilot is type-rated for their specific aircraft and is not cross-trained on other types. This ensures that every flight is crewed by a Captain and a First Officer who are specialists in their aircraft, upholding the highest standards of competency and professionalism.
OUR SAFETY INFRASTRUCTURE
Safety and Quality Management System (SQMS): AirSprint implements a comprehensive Safety and Quality Management System that integrates safety risk management throughout the organization. This approach involves structured policies, processes, and procedures designed to effectively manage and mitigate safety risks. Our advanced SQMS offers extra protection for our Fractional Owners, pilots, and ground staff, ensuring a robust safety framework.
Maintenance Schedule Approval (MSA): We follow Transport Canada-approved inspection requirements for all aircraft in our fleet. This comprehensive maintenance approach guarantees the highest safety and reliability standards across our entire fleet.
Flight Data Monitoring (FDM): As part of AirSprint's Safety and Flight Operations Quality Assurance (FOQA) Programs, Flight Data Monitoring is a proactive tool that supports our commitment to a safety-focused culture. FDM involves regularly recording, downloading, and analyzing aircraft flight data to ensure procedural compliance and support our goal of continuous improvement.
Emergency Response Plan (ERP): Our Director of Safety & Quality oversees regular simulated and tabletop drills to ensure readiness for handling challenging situations. The ERP’s purpose is to document a detailed strategy for responding to emergencies, equipping the organization to effectively prepare for, manage, and recover from any incidents involving our aircraft, employees, or aircraft owners.
Our Independent Oversight
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Fly safe with us.